Chatting with your RizeHub team

Message your RizeHub team directly from your portal — no ticket numbers, no phone trees.

1. Open Chat. From the menu, open Chat. This is a private thread between you and your RizeHub team.
2. Send your message. Type your question, request, or update and send. Keep it as detailed as you like.
3. Share files. Attach photos, logos, or documents right in the chat so everything stays in one place.
4. Get notified of replies. When we reply, you hear a soft chime and see a badge — so you never miss an answer.

Common questions

Is chat only during office hours?

You can send a message any time. We reply during working hours, and common questions can often be answered instantly by our AI assistant.

Can I send screenshots?

Yes, and please do — a screenshot often explains in seconds what words take paragraphs to describe.